Cancellation and Refund Policy

At Thompson Mungo Firm, we are committed to providing our clients with the highest level of service and professionalism. To ensure that we can manage our appointments and availability effectively, we have established the following cancellation and refund policy:

Cancellation Policy

• Clients must cancel or reschedule appointments at least 24 hours before the scheduled appointment time.

• Cancellations made less than 24 hours in advance will not be eligible for a refund, as the time slot has been reserved exclusively for you.

• Our office sends reminders via email and text message before the day of your appointment to help you stay informed of your consultation.

Refund Policy

• Refunds will not be processed for cancellations made within 24 hours of the scheduled appointment.

• If you need to reschedule or cancel an appointment, we encourage you to contact our office as early as possible to avoid any cancellation fees or forfeiture of the consultation fee.

Why We Enforce This Policy

We understand that unexpected situations may arise, but we must adhere to this policy to ensure fairness to all our clients and to allow us to allocate our time efficiently. Once an appointment is scheduled, our attorneys dedicate time specifically for that consultation.